Mission
To support the quality improvement of teaching and learning, administration and research at ADFA through the provision of high quality educational technology support, products and services in flexible learning, design, media, copying and venue support to staff and students.
Goals
Within the UNSW Strategic Plan ETS focuses on the following University Priority goals and the UNSW@ADFA specific goals to:
- Provide appropriate cost effective educational support to the Schools and Centres and their students;
- Common Priority Goals C1.1; C2.3; C3.1; C3.3; C3.4; C3.5; C4.1
- Faculty and Divisional Specific Priority Goal S6.5; S6.6
- Provide support for the administration of UNSW@ADFA;
- Common Priority Goal C3.4
- Faculty and Divisional Specific Priority Goal S6.8
- Support of Defence @ ADFA as outlined in the new Service Level Agreement;
- Common Priority Goal C4.1
- Faculty and Divisional Specific Priority Goal S6.6; S6.8
- Enhance staff skill in providing postgraduate off-campus courses and programs.
- Common Priority Goal C3.1; C3.3; C3.4; C3.5
- Faculty and Divisional Specific Priority Goal S6.5 S6.6; S6.7
Values underpinning strategic development and quality assurance
For our clients, we:
- give priority to core services
- provide timely and client focussed professional service
- consult with and obtain feedback from clients to improve their satisfaction with our services and products
For ourselves, we:
- see ourselves as continuously upgrading our skills to enable professional leadership
- value individual staff capabilities and our collective continual improvement
- operate as a learning organisation and support the broader UNSW@ADFA as a learning organisation
- enable and share in the development of corporate knowledge
- value the individual contributions of team members and demonstrate respect for each other’s professional expertise
- value the knowledge of each team’s work and the sharing of planned directions
- In general, we:
- focus our mission and goal on Academy strategic directions to enhance the quality of teaching and learning; research and university and military administration
- fulfil and further develop the Academy quality agenda through our activities
- value productive partnerships with our Academic Support Group (ASG) and broader ADFA colleagues
- demonstrate respect and courtesy in our professional dealings
- take people from where they are and move towards a better understanding of technology, its potential and limitations within an educational environment.