Dr Sue Olney

School of Business

Dr Sue Olney is a Research Fellow in the Public Service Research Group in the School of Business at UNSW Canberra and an Honorary Senior Fellow in the Melbourne School of Government at the University of Melbourne. Her research examines public service markets and the impact of reform of public services on citizens with complex needs. She has been involved in numerous cross-government and cross-sector initiatives, committees and working groups to promote access and equity in employment, education, training and disability services in Australia and has experience on both sides of the process of contracting-out public services, having worked in the Victorian Government Departments of Education & Training, Victorian Communities, Planning & Community Development, Human Services and Health and in the not-for-profit sector. Her experience includes graduate teaching and research on governance and policy implementation in the Melbourne School of Government, the Melbourne Social Equity Institute and the School of Social and Political Sciences at the University of Melbourne. Sue holds a PhD in Public Policy and a Master of Public Policy and Management from the University of Melbourne and is on the editorial board of the Australian Journal of Public Administration. She is also co-director of the social policy discussion platform Power to Persuade

Book Chapters

Olney S; Gallet W, 2018, 'Markets, Mutual Obligation and Marginalisation: The Evolution of Employment Services in Australia', in Wrong Way How Privatisation and Economic Reform Backfired, Black Incorporated, pp. 131 - 146

Journal articles

Olney S; Dickinson H, 2019, 'Australia's New National Disability Insurance Scheme: Implications for Policy and Practice', Policy Design and Practice, vol. 2, pp. 275 - 290, http://dx.doi.org/10.1080/25741292.2019.1586083

Carey G; Dickinson H; Olney S, 2019, 'What can feminist theory offer policy implementation challenges?', Evidence and Policy, vol. 15, pp. 143 - 159, http://dx.doi.org/10.1332/174426417X14881935664929

Carey G; Malbon E; Olney S; Reeders D, 2018, 'The personalisation agenda: the case of the Australian National Disability Insurance Scheme', International Review of Sociology, vol. 28, pp. 20 - 34, http://dx.doi.org/10.1080/03906701.2018.1425084

Olney S, 2018, 'Should Love Conquer Evidence in Policy-Making? Challenges in Implementing Random Drug-Testing of Welfare Recipients in Australia', Australian Journal of Public Administration, vol. 77, pp. 114 - 119, http://dx.doi.org/10.1111/1467-8500.12297

Gardner K; Olney S; Dickinson H, 2018, 'Getting smarter with data: Understanding tensions in the use of data in assurance and improvement-oriented performance management systems to improve their implementation', Health Research Policy and Systems, vol. 16, http://dx.doi.org/10.1186/s12961-018-0401-2


Warr D; Dickinson H; Olney S; Hargrave J; Karanikolas A; Kasidis V; Katsikis G; Ozge J; Peters D; Wheeler J, 2017, Choice, control and the NDIS: Service users' perspectives on having choice and control in the new National Disability Insurance Scheme, Melbourne Social Equity Institute, University of Melbourne, Melbourne

Theses / Dissertations

Olney S, 2016, False economy: New Public Management and the welfare-to-work market in Australia, thesis, University of Melbourne, http://dx.doi.org/https://minerva-access.unimelb.edu.au/handle/11343/115289