Professor Helen Dickinson

Deputy Head (Research)
School of Business
  • ABOUT
  • PUBLICATIONS

Helen Dickinson is Professor of Public Service Research and Director of the Public Service Research Group at the School of Business, University of New South Wales, Canberra.  Her expertise is in public services, particularly in relation to topics such as governance, leadership, commissioning and priority setting and decision-making.  Helen has published eighteen books and over sixty peer-reviewed journal articles on these topics and is also a frequent commentator within the mainstream media.  She is co-editor of the Journal of Health, Organization and Management and Australian Journal of Public Administration.  Helen is also a board member of the Consumer Policy Research Centre.  In 2015 Helen was made a Victorian Fellow of the Institute of Public Administration Australia and she has worked with a range of different levels of government, community organisations and private organisations in Australia, UK, New Zealand and Europe on research and consultancy programmes. 

Books

Carpenter J; Dickinson H, 2016, Interprofessional education and training, second edition

Jelphs K; Dickinson H, 2016, Working in teams, Policy Press

Dickinson H; O'Flynn J, 2016, Evaluating Outcomes in Health and Social Care, Policy Press

Carpenter J; Dickinson H, 2016, Interprofessional Education and Training, Policy Press

Dickinson H; Carey G, 2016, Managing and leading in inter-agency settingsB, 2nd, Policy Press, Bristol, UK

Glasby J; Dickinson H, 2014, Partnership Working in Health and Social Care What Is Integrated Care and How Can We Deliver It?, Policy Press

Dickinson HE, 2014, Performing governance: Partnerships, Culture and New Labour, Palgrave Macmillan, http://dx.doi.org/10.1057/9781137024046

Peck E; Dickinson H, 2009, Performing leadership, http://dx.doi.org/10.1057/9780230246171

Glasby J; Dickinson H; Barr H, 2009, International Perspectives on Health and Social Care: Partnership Working in Action, http://dx.doi.org/10.1002/9781444322583

Carpenter J; Dickinson H, 2008, Interprofessional Education and Training, Policy Press

Book Chapters

Blackman D; Johnson S; Dickinson H; Dewey L, 2018, 'Developing and Recruiting the Future Public Servant', in Dickinson H; Needham C; Mangan C; Sullivan H (ed.), Reimagining the Future Public Service Workforce, Springer, Singapore, pp. 111 - 123, https://link.springer.com/chapter/10.1007/978-981-13-1480-3_8

Craven L; Carey G; Dickinson H, 2018, 'The methodology challenge', in Crossing Boundaries in Public Management and Policy: Tackling the Critical Challenges, Routledge

Carey G; Craven L; Dickinson H, 2018, 'The future of boundary spanning research and practice', in Crossing Boundaries in Public Management and Policy: Tackling the Critical Challenges, Routledge

Carey G; Dickinson H; Fletcher M; Reeders D, 2018, 'Pricing and actuarial approaches within the Australian National Disability Insurance Scheme', in Oxford Handbook of Public Administration

Bovaird T; Dickinson H; Allen K, 2012, 'New models of strategic commissioning', in Commissioning for Health and Well-Being: An Introduction, pp. 19 - 42

Dickinson H; Nicholds A, 2012, 'The impact of joint commissioning', in Commissioning for Health and Well-Being: An Introduction, pp. 209 - 224

Dickinson H, 2011, 'Implementing policy: 'We've given you the policy, now implement it'', in Evidence, Policy and Practice: Critical Perspectives in Health and Social Care, pp. 71 - 84

Dickinson H, 2009, 'The Outcomes of Health and Social Care Partnerships', in International Perspectives on Health and Social Care: Partnership Working in Action, pp. 152 - 165, http://dx.doi.org/10.1002/9781444322583.ch11

Peck E; Dickinson H, 2009, 'Partnership Working and Organisational Culture', in International Perspectives on Health and Social Care: Partnership Working in Action, pp. 10 - 26, http://dx.doi.org/10.1002/9781444322583.ch1

Joël ME; Dickinson H, 2009, 'The Economics of Integrated Care', in International Perspectives on Health and Social Care: Partnership Working in Action, pp. 107 - 120, http://dx.doi.org/10.1002/9781444322583.ch8

Journal articles

Devine A; Dickinson H; Brophy L; Kavanagh A; Vaughan C, 2019, '‘I don’t think they trust the choices I will make.’–Narrative analysis of choice and control for people with psychosocial disability within reform of the Australian Disability Employment Services program', Public Management Review, http://dx.doi.org/10.1080/14719037.2019.1648700

Gardner K; Dickinson H; Moon K, 2019, 'Re-orienting health systems through a commissioning approach: Finding solutions for improved consumer engagement', Health Research Policy and Systems, vol. 17, pp. 71, http://dx.doi.org/10.1186/s12961-019-0471-9

Carey G; Malbon ER; Weier M; Dickinson H; Duff G, 2019, 'Making markets work for disability services: The question of price setting', Health and Social Care in the Community, vol. 27, pp. e716 - e723, http://dx.doi.org/10.1111/hsc.12780

Mellifont D; Smith-Merry J; Dickinson H; Llewellyn G; Clifton S; Ragen J; Raffaele M; Williamson P, 2019, 'The ableism elephant in the academy: a study examining academia as informed by Australian scholars with lived experience', Disability and Society, http://dx.doi.org/10.1080/09687599.2019.1602510

Carey G; Weier M; Malbon E; Dickinson H, 2019, 'Making personalisation markets work: the issue of pricing', Health and Social Care in the Community

Moon K; Blackman DA; Adams VM; Colvin RM; Davila F; Evans MC; Januchowski-Hartley SR; Bennett NJ; Dickinson H; Sandbrook C; Sherren K; St. John FAV; van Kerkhoff L; Wyborn C, 2019, 'Expanding the role of social science in conservation through an engagement with philosophy, methodology, and methods', Methods in Ecology and Evolution, vol. 10, pp. 294 - 302, http://dx.doi.org/10.1111/2041-210X.13126

Olney S; Dickinson H, 2019, 'Australia's New National Disability Insurance Scheme: Implications for Policy and Practice', Policy Design and Practice, vol. 2, pp. 275 - 290, http://dx.doi.org/10.1080/25741292.2019.1586083

Moon K; Guerrero A; Adams V; Biggs D; Blackman D; Craven L; Dickinson H; Ross H, 2019, 'Mental models for conservation research and practice', Conservation Letters, http://dx.doi.org/10.1111/conl.12642

van der Linden N; van Gool K; Gardner K; Dickinson H; Agostino J; Regan DG; Dowden M; Viney R, 2018, 'A systematic review of scabies transmission models and data to evaluate the cost-effectiveness of scabies interventions', PLoS Neglected Tropical Diseases, vol. 13, pp. e0007182, http://dx.doi.org/10.1371/journal.pntd.0007182

Gardner K; Olney S; Dickinson H, 2018, 'Getting smarter with data: Understanding tensions in the use of data in assurance and improvement-oriented performance management systems to improve their implementation', Health Research Policy and Systems, vol. 16, pp. 125, http://dx.doi.org/10.1186/s12961-018-0401-2

Dickinson H, 2018, 'The Next Industrial Revolution? The Role of Public Administration in Supporting Government to Oversee 3D Printing Technologies', Public Administration Review, vol. 78, pp. 922 - 925, http://dx.doi.org/10.1111/puar.12988

Malbon E; Alexander D; Carey G; Green C; Reeders D; Dickinson H; Kavanagh A, 2018, 'Adapting to a marketised system: Network analysis of a personalisation scheme in early implementation.', Health and Social Care in the Community, vol. 27, pp. 191 - 198, http://dx.doi.org/10.1111/hsc.12639

Carson L; Feeney, Mary K ; Dickinson H, 2018, 'Power in Editorial Positions: A Feminist Critique of Public Administration', Public Administration Review, vol. 79, pp. 46 - 55, http://dx.doi.org/10.1111/puar.12950

Carey G; dickinson H; Cox E, 2018, 'Feminism, Gender, and Power Relations in Policy – Starting a New Conversation', Australian Journal of Public Administration, vol. 77, pp. 519 - 524, http://dx.doi.org/10.1111/1467-8500.12324

Brown A; Dickinson H; Kelaher M, 2018, 'Governing the quality and safety of healthcare: A conceptual framework', Social Science and Medicine, vol. 202, pp. 99 - 107, http://dx.doi.org/10.1016/j.socscimed.2018.02.020

Needham C; Dickinson H, 2018, '‘Any one of us could be among that number’: Comparing the Policy Narratives for Individualized Disability Funding in Australia and England', Social Policy and Administration, vol. 52, pp. 731 - 749, http://dx.doi.org/10.1111/spol.12320

Dickinson H; Snelling I; Ham C; Spurgeon PC, 2017, 'Are we nearly there yet? A study of the English National Health Service as professional bureaucracies', Journal of Health, Organisation and Management, vol. 31, pp. 430 - 444, http://dx.doi.org/10.1108/JHOM-01-2017-0023

Carey G; Dickinson H, 2017, 'A longitudinal study of the implementation experiences of the Australian National Disability Insurance Scheme: investigating transformative policy change', BMC Health Services Research, vol. 17, http://dx.doi.org/10.1186/s12913-017-2522-7

Dickinson H; Phelps G; Loh E; Bismark M, 2017, 'Medical management and leadership: a time of transition?', Internal Medicine Journal, vol. 47, pp. 818 - 820, http://dx.doi.org/10.1111/imj.13479

Carey G; Malbon E; Dickinson H, 2017, 'The vexed question of market stewardship in the public sector: examining equity and the social contract through the Australian National Disability Insurance Scheme.', Social Policy and Administration: an international journal of policy and research, vol. 52, pp. 387 - 407, http://dx.doi.org/10.1111/spol.12321

Malbon E; Carey G; Dickinson H, 2017, 'Accountability in public service quasi-markets: The case of the Australian National Disability Insurance Scheme.', Australian Journal of Public Administration, vol. 77, pp. 468 - 481, http://dx.doi.org/10.1111/1467-8500.12246

Carey G; Dickinson H; Olney S, 2017, 'What can feminist theory offer policy implementation challenges?', Evidence and Policy: a journal of research, debate and practice, http://dx.doi.org/10.1332/174426417X14881935664929

Dickinson H; Carey G, 2017, 'Managing care integration during the implementation of large-scale reforms: The case of the Australian National Disability Insurance Scheme', Journal of Integrated Care, vol. 25, pp. 6 - 16, http://dx.doi.org/10.1108/JICA-07-2016-0026

Millar R; Dickinson H, 2016, 'Planes, straws and oysters: the use of metaphors in healthcare reform', Journal of Health, Organisation and Management, vol. 30, pp. 117 - 132, http://dx.doi.org/10.1108/JHOM-11-2013-0242

Williams I; Dickinson H, 2016, 'Going It Alone or Playing to the Crowd? A Critique of Individual Budgets and the Personalisation of Health Care in the English National Health Service', Australian Journal of Public Administration, vol. 75, pp. 149 - 158, http://dx.doi.org/10.1111/1467-8500.12155

Jeffares S; Dickinson H, 2016, 'Evaluating collaboration: The creation of an online tool employing Q methodology', Evaluation, vol. 22, pp. 91 - 107, http://dx.doi.org/10.1177/1356389015624195

Robinson S; Dickinson H; Durrington L, 2016, 'Something old, something new, something borrowed, something blue? Reviewing the evidence on commissioning and health services', Australian Journal of Primary Health, vol. 22, pp. 9 - 14, http://dx.doi.org/10.1071/PY15037

Dickinson H; Pierre J, 2016, 'Between substance and governance: Healthcare governance and the limits to reform', Journal of Health, Organisation and Management, vol. 30, pp. 109 - 116, http://dx.doi.org/10.1108/JHOM-09-2015-0144

Phelps G; Loh E; Dickinson H; Bismark M, 2016, 'Leadership in our health systems', Internal Medicine Journal, vol. 46, pp. 638 - 639, http://dx.doi.org/10.1111/imj.12990

Loh E; Morris J; Thomas L; Bismark MM; Phelps G; Dickinson H, 2016, 'Shining the light on the dark side of medical leadership – a qualitative study in Australia', Leadership in Health Services, vol. 29, pp. 313 - 330, http://dx.doi.org/10.1108/LHS-12-2015-0044