Commissioning bootcamp: How to operate effectively in a commissioning environment

Course Group: 
Public Sector Management
Course Outline: 

Commissioning has recently emerged as a key concept in the reform of public services in relation to health and other policy areas.  As a result, a number of individuals have found that they either occupy a commissioning role or are being asked to operate within a commissioning environment.  Yet there is still a great deal of confusion over what commissioning is, what it should achieve and how to work effectively within a commissioning context.  This bootcamp is designed for those who work in commissioning roles or in provider organisations who are being increasingly required to work within a commissioning environment.  This is designed to bring together a small group who will work together with leading experts to address real-life challenges and find solutions.  Ultimately the bootcamp aims to produce better understanding into the key issues faced by commissioners and providers and to develop useable tools and strategies that participants can apply within their work contexts.

At the end of the masterclass, participants will:

  • Understand what a commissioning process entails and some of the tools available to improve these processes
  • Have an overview of the evidence for commissioning including the impacts it can produce and the factors which enable high quality commissioning 
  • Understand the standards of high quality commissioning and how to apply them in their own organisational context
  • Have an insight into the different roles that partner organisations play in the commissioning process
  • Have an intermediate understanding of how to operate a commissioning approach

Masterclass format

This bootcamp will give participants an opportunity, in a safe space, to consider the evidence around commissioning, gain some key lessons and undertake practical techniques designed to make a reality of commissioning approaches. 

Drawing on recent research and practical knowledge, this interactive bootcamp will work with participants to consider how key lessons and evidence surrounding a commissioning approach can be applied in their own organisations and practice.

Who Should Attend

Course Outline

Presenter Information

Dates & Registration

 

Who Should Attend

This masterclass is designed for middle managers and senior executives who work in a commissioning environment as either a commissioner or provider.  Many of the examples and the evidence presented will come from a health context and may be most relevant to those operating in these settings, although key lessons are applicable across a variety of different policy and service delivery domains. 

Course Outline

Day One

9:00 am to 9.30 am

Registration

 

 

9:30 am to 12:30

Introduction, welcome and expectations for bootcamp.

Getting to grips with concepts and terminology

A/Prof. Helen Dickinson & Dr. Karen Gardner

 

 

 

12:30 pm to 1:30 pm

Lunch

 

 

1:30 pm to 4:30 pm

Session:

Outcomes and commissioning: How to set and measure outcomes

Ms Helen Parker

 

4:30 pm to 5:00 pm

Wrap up and key points from the   day

 

 

5:00 pm

Close

 

 

7:00 pm to 9:00 pm

Dinner

Speaker TBC

 

Day Two

9:00 am to 9.30 am

Welcome, recap of previous day

 

 

9:30 am to 12:30

Engaging consumers in commissioning processes

Ms Leanne Wells

 

 

 

12:30 pm to 1:30 pm

Lunch

 

 

1:30 pm to 4.00 pm

Session:

Disinvestment and decommissioning

A/Prof Suzanne Robinson

 

4:30 pm to 5:00 pm

Wrap up and key points from the   day

 

 

5:00 pm

Close

 

 

 

Presenter Information

Associate Professor Helen Dickinson

Helen Dickinson is Associate Professor Public Service Research and Director of the Public Service Research Group at the School of Business, University of New South Wales, Canberra.  Her expertise is in public services, particularly in relation to topics such as governance, leadership, commissioning and priority setting and decision-making.  Helen has published sixteen books and over fifty peer-reviewed journal articles on these topics and is also a frequent commentator within the mainstream media.  She is co-editor of the Journal of Health, Organization and Management and Australian Journal of Public Administration.  In 2015 Helen was made a Victorian Fellow of the Institute of Public Administration Australia and she has worked with a range of different levels of government, community organisations and private organisations in Australia, UK, New Zealand and Europe on research and consultancy programmes. 

 

Dr. Karen Gardner

Karen joined the Public Service Research Group in the Business School UNSW Canberra as a Senior Research Fellow in February 2017. She is a health services researcher with a background in sociology and population health. Her research focuses on quality improvement, primary care performance monitoring and management, and the co-design, implementation and evaluation of complex interventions. She has worked in community sector, government and academic roles and for the past ten years, has been working in partnership with Aboriginal Community Controlled Health Services and in general practice and community health settings. Karen has more than 50 working papers, technical reports, book chapters and peer reviewed publications and is a current member of the Evaluation Working Group, Health Care Homes, Australian Department of Health (2016-2019). 

 

Ms Helen Parker

General Manager, Health Care Home Strategic Development, Pinnacle Midlands Health Network, New Zealand

 

Helen Parker’s UK clinical, managerial and academic career in health care spans 30 years. After a career in primary care nursing, Helen spent some years developing and managing NHS integrated community services. From 2005-2009 Helen was a Senior Fellow and the Co-Director of the Health Services Management Centre, University of Birmingham focusing on evaluation and research relating to integrated care models across developed health systems. Before moving to New Zealand in 2013, Helen worked developing new models of general practice and integrated care and was a senior fellow with the Nuffield Trust, UK.

Helen is now leading the strategic development, implementation and evaluation of the Health Care Home across the Pinnacle Midlands Health Network in New Zealand. The network has 92 practices covering most of the Midlands region of the North Island. Alongside her registered nurse qualification Helen has a BSc in Community Health and a Masters degree in Primary Care Policy and Management.

 

Associate Professor Suzanne Robinson

Associate Professor Suzanne Robinson is the Director of the Health Systems and Health Economics group at Curtin University. Suzanne has extensive experience gained in over 15 years of research and policy analysis within health services, both in Australia and overseas. Suzanne has a background in health systems and health economics research and development.  Suzanne leads international research on decision making and priority setting in health, this work involves a number of aspects, in particular the use of health data sets to produce an evidence base to inform resource allocation decisions.  Suzanne has worked closely with a number of Primary Health Networks across Australia and is involved in the NHMRC Centre for Research Excellence in Cardiovascular outcomes improvement, and brings together economics and translational research expertise to this work. Suzanne was recently awarded the Australian College of Health Services Managers Innovation and Excellence Award for her work in health systems research and capacity building. Suzanne is also elected committee member of the Health Services Research Association Australia and New Zealand and International Society for Priority Setting. Suzanne has experience of bridging the divide between policy and practice - working with government organisations to use evidence and research in policy development, whilst also working at the ‘coal face’ with practitioners in the implementation of policy.

In parallel to her research work Suzanne has designed, delivered and evaluated a range of management and leadership programmes for health care managers and clinicians, and has been involved in personal and organisation development activities for a number of public and private sector health care organisations. Suzanne is also co-editor of the Journal of Health Organisation and Management (JHOM).

  

Ms Leanne Wells

Chief Executive Officer, Consumers Health Forum of Australia

Ms Wells is the Chief Executive Officer of the Consumers Health Forum of Australia. She was formerly the CEO of the ACT Medicare Local, the AGPN and the transitional CEO for the Australian Medicare Local Alliance - leading and coordinating organised primary health care in Australia.

 

Dates & Registration

Duration:  6th and 7th September

Delivery Mode:  Face to face

Standard Price: $1980*

*  Please note that a discounted rate may be available in special circumstances.  Please contact PSRG at PSRGinfo@unsw.edu.au for further information.

Location: The Boat House | Grevillea Park, Menindee Drive, Barton ACT 2600

What you will receive:  Morning Tea | Lunch | Afternoon Tea | Dinner with Speaker on Day 1

COURSE AVAILABILITY

CANBERRA
6 September 2017 - 7 September 2017