Workforce Planning

Contact information

For further information or to request a quotation, please contact the Professional Education Courses Unit on:

Enquiries Phone: 02 5114 5573

Enquiries Email:

In-house delivery

UNSW Canberra Professional Education Courses may be available for in-house delivery at your organisation's premises. In-house courses allow maximum attendance without the additional travel costs. Courses can be developed to suit the specific staff development and training needs of your organisation. Recommended for groups of 10 or more.

This one-day course will guide participants through the process of developing and implementing a workforce plan. The course will articulate the need for workforce plans in organisations, consider how workforce plans enable organisations to achieve their long-term objectives, and outline how workforce planning can become a continuous process that is aligned to an organisation’s strategy and business planning.


Participants will learn how to examine the external operating environment, analyse their current and future workforce supply and demand, identify risks and opportunities, create an action plan, and implement and monitor their workforce plan. Advice will be provided for identifying, engaging with and achieving buy-in from stakeholders. Through this course, participants will learn to develop, implement and monitor a workforce plan as part of an ongoing cycle, ensuring that their organisation is able to secure the right number of people, with the right skills at the right time.


Dr Paul Robards







Dr Paul Robards

Dr Paul Robards has almost 20 years of experience in strategic level workforce planning. In recent years he has led the development and implementation of a strategic workforce plan for a large Government department, which has included the introduction of a new cycle to ensure the workforce plan is continually refreshed and aligned with strategic direction and part of the organisation’s business plan. Working with the Australian Public Service Commission, Paul has provided a number of presentations on workforce planning to HR professionals from across the public service. Paul has a Masters of Science in Management (Manpower System Analysis) and PhD in Information Science. 


Tess Walton

Tess Walton

Tess Walton is a human capital strategist, practising futurist and strategic workforce planning practitioner that has been working with organisations to ready their workforce for the future. Tess' Strategic Workforce Planning methodology has won an Australian HR Institute Leadership Award, and is the premise of the Human Capital Institute Strategic Workforce Planning Certification program (the only certification in this space).
In her 15 years + experience in this field Tess has been engaged by many leading organisations globally to develop their workforce planning processes and metrics – including Aetna Health, ANZ Banking Group, AQIS, Australia Post, Australian Unity, Bupa, KPMG/BearingPoint, Deakin University, KiwiBank, Lendlease , Melbourne Children’s Hospital, Mining Industry Skills Centre, NSW Auditor General’s Office, NZ Inland Revenue, NZ Post, State Services Commission, NZ Transport Agency, NZ Customs, Toyota, Starbucks, Stockland, and Westpac.



"Tess is an excellent facilitator and provided a very well considered course with practical application. The content was applicable for government and non government organisations and encouraged participants to share their experiences and explore areas for development to implement in the workplace. This is one of the best courses I have attended in a long time. Thank you 🙂". May 2023.



Course Information

Outline of Australian Standard 5620:2015.
Linking the organisational strategy to the workforce plan.
Understanding the environment.
Segmenting the workforce.
Analysing the current and future state.
Identifying risks and opportunities.
Creating an action plan.
Implementing the workforce plan.
Monitoring the workforce plan

Courses will be held subject to sufficient registrations. UNSW Canberra reserves the right to cancel a course up to five working days prior to commencement of the course. If a course is cancelled, you will have the opportunity to transfer your registration or be issued a full refund. If registrant cancels within 10 days of course commencement, a 50% registration fee will apply. UNSW Canberra is a registered ACT provider under ESOS Act 2000-CRICOS provider Code 00098G.