Dr Sue Olney

School of Business
Public Service Research Group

Dr Sue Olney is a Visiting Fellow in the Public Service Research Group in the School of Business at UNSW Canberra, a Research Fellow in the Melbourne Disability Institute at the University of Melbourne, and an Honorary Senior Fellow in the Melbourne School of Government at the University of Melbourne. Her research examines market-based reform of public services with particular focus on welfare-to-work and disability services. Sue has worked in the Victorian Government Departments of Education & Training, Victorian Communities, Planning & Community Development, Human Services and Health and in the not-for-profit sector, and been involved in numerous cross-government, cross-sector and interdisciplinary research projects, government and community sector initiatives, committees and working groups to promote access and equity in employment, education, training and disability services in Australia. Her academic experience includes teaching and research on governance and public administration in the Melbourne School of Government, the Melbourne Social Equity Institute and the School of Social and Political Sciences at the University of Melbourne and in the Australia and New Zealand School of Government (ANZSOG). She is currently on the editorial board of the Australian Journal of Public Administration and co-director of the social policy discussion platform Power to Persuade. Sue holds a PhD in Public Policy and a Master of Public Policy and Management from the University of Melbourne.

Research Area

Book Chapters

Olney S, 2020, 'Serving the Public, But Not Public Servants?', in The Palgrave Handbook of the Public Servant, Springer International Publishing, pp. 1 - 19, http://dx.doi.org/10.1007/978-3-030-03008-7_90-1

Olney S; Gallet W, 2018, 'Markets, Mutual Obligation and Marginalisation: The Evolution of Employment Services in Australia', in Wrong Way How Privatisation and Economic Reform Backfired, Black Incorporated, pp. 131 - 146

Journal articles

Olney S; Dickinson H, 2019, 'Australia's New National Disability Insurance Scheme: Implications for Policy and Practice', Policy Design and Practice, vol. 2, pp. 275 - 290, http://dx.doi.org/10.1080/25741292.2019.1586083

Gardner K; Olney S; Dickinson H, 2018, 'Getting smarter with data: Understanding tensions in the use of data in assurance and improvement-oriented performance management systems to improve their implementation', Health Research Policy and Systems, vol. 16, pp. 125, http://dx.doi.org/10.1186/s12961-018-0401-2

Carey G; Malbon E; Olney S; Reeders D, 2018, 'The Personalisation Agenda: The case of the Australian National Disability Insurance Scheme', International Review of Sociology, vol. 28, pp. 20 - 34, http://dx.doi.org/10.1080/03906701.2018.1425084

Olney S, 2018, 'Should Love Conquer Evidence in Policy-Making? Challenges in Implementing Random Drug-Testing of Welfare Recipients in Australia', Australian Journal of Public Administration, vol. 77, pp. 114 - 119, http://dx.doi.org/10.1111/1467-8500.12297

Carey G; Dickinson H; Olney S, 2017, 'What can feminist theory offer policy implementation challenges?', Evidence and Policy: a journal of research, debate and practice, http://dx.doi.org/10.1332/174426417X14881935664929


Warr D; Dickinson H; Olney S; Hargrave J; Karanikolas A; Kasidis V; Katsikis G; Ozge J; Peters D; Wheeler J; Wilcox M, 2017, Choice, control and the NDIS: Service users' perspectives on having choice and control in the new National Disability Insurance Scheme, Melbourne Social Equity Institute, University of Melbourne, Melbourne

Theses / Dissertations

Olney S, 2016, False economy: New Public Management and the welfare-to-work market in Australia