Professor Deborah Blackman

Deputy Head (Education)

LOCATION

Building 27, Room 218, School of Business, UNSW Canberra

  • ABOUT
  • PUBLICATIONS

Professor Deborah Blackman is a member of the Public Service Research Group in the School of Business at UNSW, Canberra. Her research interests include Public Sector Policy Implementation, Systems Level change, Employee Performance Management, Organisational Learning; Soft Knowledge Management; Organisational Effectiveness; Psychological Contract; and Governance. She publishes extensively in international journals such as Public Administration Review, Management Learning, Management Decision and the Journal of Knowledge Management and is invited to present her work at conferences across the world. In 2016 she coedited the book: Blackman D., O'Donnell M. and Teo S. (eds.), 2016, Human Capital Management Research, Contemporary Perspectives in Human Capital and Development, IAP Information Age Publishing, USA, http://www.infoagepub.com/products/Human-Capital-Management-Research.

Deborah researches knowledge transfer in a range of applied, real world contexts. Her primary interest is using philosophical and systems explanations to understand why things do not work when theory implies that they should. From these enhanced understandings, new theories and applications can be developed to support the implementation of change or reform. The common theme of her work is developing effective knowledge acquisition and transfer in order to improve organisational effectiveness.

Current research projects include: understanding the impact of system complexity on effective long-term crisis recovery, investigating the current state and future impact of middle manager capability on the Australian public service, and how to create more effective performance management conversations.

Deborah was the lead researcher on a joint collaborative project with the Australian Public Service Commission entitled the “Strengthening the Performance Framework”. The result was a new framework for diagnosing the effectiveness of a performance management system and the tool is being used in a range of contexts and organisations. Past research projects include: an ARC grant considering Whole of Government from which she developed a new diagnostic model to support effective joined-up working; working with Professor Stephen Sarre to establish lessons that can be learnt for future pest invasions from the Fox Eradication Programme undertaken in Tasmania; and an ARC project where her role was the application of HR practices in order to enhance Court Safety.

Research Area

Books

O'Flynn J; Blackman D; Halligan J, (eds.), 2014, Crossing Boundaries in Public Management and Policy: The International Experience, 1st, Routledge, Oxford, http://www.routledge.com/books/details/9780415678247/

O'Flynn J; Blackman D; Halligan J, (eds.), 2013, Crossing Boundaries in Public Management and Policy

Book Chapters

Blackman D, 2018, 'Knowledge Management and Communities of Practice: Supporting Successful Knowledge Transfer', in Syed J; Murray PA; Mouzughi Y (ed.), The Palgrave Handbook of Knowledge Management, Springer, pp. 227 - 247, https://link.springer.com/chapter/10.1007/978-3-319-71434-9_10#Sec1

Blackman D; O'Donnell M; Teo S, 2016, 'Setting the Scene - Applied Human Resources in the 21st Century', in blackman D; o'donnell M; Teo S (ed.), Human Capital Management Research, edn. Contemporary Perspectives in Human Capital and Developement, USA, pp. ix - xv

Cotton T; Warren A; Blackman D, 2016, 'Not so "Secondary" Data - the use of staff surveys in Human Capital Management Research', in Blackman D; O'Donnell M; Teo S (ed.), Human Capital Management Research, edn. Contemporary Perspectives in Human Capital and Development, IAP Information Age Publishing, USA, pp. 13 - 30

Blackman D; Buick F; O'Donnell M; O'Flynn J; West D, 2016, 'Performance Management as a Strategic Tool for Change', in Blackman D; O'Donnell M; Teo S (ed.), Human Capital Management Research, edn. Contemporary Perspectives in Human Capital and Development, IAP Information Age Publishing, USA, pp. 149 - 162

Blackman D; O'Donnell M; Teo S, 2016, 'Where to from here?', in blackman D; O'Donnell M; Teo S (ed.), Human Capital Management Research, edn. Contemporary Perspectives in Human Capital and Development, IAP Information Age Publishing, USA, pp. 163 - 171

Blackman D; Buick F; West D; O'Donnell M; O'Flynn J, 2015, 'PERFORMANCE MANAGEMENT: CREATING HIGH PERFORMANCE, NOT HIGH ANXIETY', in Wanna J; Lee H-A; Yates S (ed.), Managing Under Austerity, Delivering Under Pressure, ANU Press, Acton, Australia, pp. 79 - 102, http://press.anu.edu.au/wp-content/uploads/2015/10/ch052.pdf

Muskat B; Nakanishi H; Blackman D, 2014, 'Integrating Tourism into Disaster Recovery Management: The Case of the Great East Japan Earthquake and Tsunami 2011', in Ritchie B; Campiranon K (ed.), Tourism Crisis and Disaster Management in the Asia-Pacific, edn. 1st, CABI International, Oxfordshire, UK, pp. 97 - 115, http://www.cabi.org/bookshop/book/9781780643250

Blackman DA; Moon K; Harris S; Sarre SD, 2014, 'Knowledge management, context and public policy: Developing an analysis framework', in Handbook of Research on Knowledge Management: Adaptation and Context, pp. 208 - 233, 10.4337/9781783470426.00022

Blackman D, 2013, 'The diagnostic solution?: Gauging readiness for cross-boundary working', in Crossing Boundaries in Public Management and Policy: The International Experience, pp. 172 - 189, 10.4324/9780203106907

O'Flynn J; Blackman D; Halligan J, 2013, 'Crossing boundaries in public management and policy: Conclusion and future issues', in Crossing Boundaries in Public Management and Policy: The International Experience, pp. 297 - 305, 10.4324/9780203106907

Blackman DA, 2013, 'Contextualizing the learning organization: How will it help us learn in the future?', in Handbook of Research on the Learning Organization: Adaptation and Context, pp. 372 - 383, 10.4337/9781781004906.00032

Blackman D; Imas M, 2011, 'Transgressive knowledge creation in entrepreneurship', in Handbook of Research on New Venture Creation, pp. 99 - 118

Blackman D; Hindle K, 2008, 'Would using the psychological contract increase entrepreneurial business development potential?', in International Handbook of Entrepreneurship and HRM, pp. 382 - 397

Journal articles

Adams VM; Moon K; Álvarez-Romero JG; Bodin Ö; Spencer M; Blackman D, 2018, 'Using Multiple Methods to Understand the Nature of Relationships in Social Networks', Society and Natural Resources, vol. 31, pp. 755 - 772, 10.1080/08941920.2018.1425514

Buick F; Blackman D; Johnson S, 2018, 'Enabling Middle Managers as Change Agents: Why Organisational Support Needs to Change', Australian Journal of Public Administration, vol. 77, pp. 222 - 235, 10.1111/1467-8500.12293

Blackman D; Nakanishi H; Benson AM, 2017, 'Disaster resilience as a complex problem: Why linearity is not applicable for long-term recovery', Technological Forecasting and Social Change, vol. 121, pp. 89 - 98, 10.1016/j.techfore.2016.09.018

Moon K; Blackman D; Brewer TD; Sarre SD, 2017, 'Environmental governance for urgent and uncertain problems', Biological Invasions, vol. 19, pp. 785 - 797, 10.1007/s10530-016-1351-7

Blackman D; Buick F; O'Donnell M, 2017, 'Why Performance Management Should Not Be Like Dieting*', Australian Journal of Public Administration, vol. 76, pp. 524 - 528, 10.1111/1467-8500.12238

Blackman D; Buick F; O'flynn J; O'donnell M; West D, 2017, 'Managing Expectations to Create High Performance Government', Review of Public Personnel Administration, 10.1177/0734371X17701544

Moon K; Blackman DA; Adams VM; Kool J, 2017, 'Perception matrices: An adaptation of repertory grid technique', Land Use Policy, vol. 64, pp. 451 - 460, 10.1016/j.landusepol.2017.03.023

Ferguson S; Blackman D, 2017, 'Translating innovative practices into organizational knowledge in the public sector: A case study', Journal of Management and Organization, pp. 1 - 16, 10.1017/jmo.2017.25

Blackman D; Benson AM; Dickson TJ, 2017, 'Enabling event volunteer legacies: A knowledge management perspective', Event Management, vol. 21, pp. 233 - 250, 10.3727/152599517X14942648527473

Egan R; Turner M; Blackman D, 2017, 'Leadership and Employee Work Passion: Propositions for Future Empirical Investigations', Human Resource Development Review, vol. 16, pp. 394 - 424, 10.1177/1534484317724634

Buick F; Blackman D; O'Flynn J; O'Donnell M; West D, 2016, 'Effective Practitioner-Scholar Relationships: Lessons from a Coproduction Partnership', Public Administration Review, vol. 76, pp. 35 - 47, 10.1111/puar.12481

Blackman DA; Buick F; O'Flynn J, 2016, 'From engaging to enabling: Could an asset-based approach transform Indigenous affairs?', Environment and Planning C: Government and Policy, vol. on line first, 10.1177/0263774X16629674

Wahab MA; Quazi A; Blackman D, 2016, 'Measuring and validating Islamic work value constructs: An empirical exploration using Malaysian samples', Journal of Business Research, vol. 69, pp. 4194 - 4204, 10.1016/j.jbusres.2016.03.005

Pervan S; Blackman D; Sloan T; Wallace M; Vocino A; Byrne C, 2016, 'Framing the socialisation process of the DBA candidate: what can universities offer and what should candidates bring?', Studies in Continuing Education, vol. 38, pp. 299 - 317, 10.1080/0158037X.2015.1120191

Moon K; Brewer TD; Januchowski-Hartley SR; Adams VM; Blackman DA, 2016, 'A guideline to improve qualitative social science publishing in ecology and conservation journals', Ecology and Society, vol. 21, 10.5751/ES-08663-210317

Wallace M; Byrne C; Pervan S; Vocino A; Sloan T; Blackman D, 2015, 'A decade of change in Australia’s DBA landscape', Education & Training, vol. 57, 10.1108/ET-07-2013-0096

Wallace M; Byrne C; Vocino A; Sloan T; Pervan SJ; Blackman D, 2015, 'A decade of change in australia’s DBA landscape', Education and Training, vol. 57, pp. 31 - 47, 10.1108/ET-07-2013-0096

Buick F; Blackman DA; O'Donnell ME; O'Flynn JL; West D, 2015, 'Can enhanced performance management support public sector change?', Journal of Organizational Change Management, vol. 28, pp. 271 - 289, 10.1108/JOCM-12-2013-0249

Moon K; Blackman DA; Brewer TD, 2015, 'Understanding and integrating knowledge to improve invasive species management', Biological Invasions, vol. 17, pp. 2675 - 2689, 10.1007/s10530-015-0904-5

West D; Blackman D, 2015, 'Performance Management in the Public Sector', Australian Journal of Public Administration, vol. 74, pp. 73 - 81, 10.1111/1467-8500.12130

Moon K; Blackman D, 2014, 'A Guide to Understanding Social Science Research for Natural Scientists', Conservation Biology, vol. 28, pp. 1167 - 1177, 10.1111/cobi.12326

Benson AM; Dickson TJ; Terwiel FA; Blackman DA, 2014, 'Training of Vancouver 2010 volunteers: A legacy opportunity?', Contemporary Social Science, vol. 9, pp. 210 - 226, 10.1080/21582041.2013.838296

Talukder M; Blackman D; Abdullah ABM, 2014, 'Antecedents of Successful Decision Making: The Role of Experience, Decision Environment and Decision Type', International Review of Business Research Papers, vol. 10, pp. 81 - 97, http://irbrp.com/static/documents/September/2014/6.%20ABM%20Abdullah.pdf

Blackman D; Kennedy M; Quazi A, 2013, 'Corporate social responsibility and individual resistance: Learning as the missing link in implementation', Management Learning, vol. 44, pp. 237 - 252, 10.1177/1350507612444392

Wallace A; Blackman D; Rowden E, 2013, 'Reconceptualising security strategies for courts: developing a typology for safer court environments', International Journal for Court Administration, vol. 5, pp. 3 - 9, http://www.iacajournal.org/index.php/ijca/article/view/URN:NBN:NL:UI:10-1-115607

O'Flynn J; Blackman D; Halligan J, 2013, 'Crossing boundaries in public management and policy: The international experience', Crossing Boundaries in Public Management and Policy: The International Experience, pp. 1 - 315, 10.4324/9780203106907

Dickson TJ; Benson AM; Blackman DA; Terwiel FA, 2013, 'It's all about the games! 2010 vancouver olympic and paralympic winter games volunteers', Event Management, vol. 17, pp. 77 - 92, 10.3727/152599513X13623342048220

Muskat B; Muskat M; Blackman D, 2013, 'Understanding the cultural antecedents of quality management in tourism', Managing Service Quality, vol. 23, pp. 131 - 148, 10.1108/09604521311303417

Blackman D; Kennedy M; Burford S; Ferguson S, 2013, 'Introduction to the Special Symposium on Knowledge Management and Public Administration: Good Bedfellows or Potential Sparring Partners', International Journal of Public Administration, vol. 36, pp. 151 - 154, 10.1080/01900692.2012.749276

Blackman D; Benson AM, 2012, 'Overcoming knowledge stickiness in scientific knowledge transfer', Public Understanding of Science, vol. 21, pp. 573 - 589, 10.1177/0963662510379463

Lee-Kelley L; Blackman D, 2012, 'Project training evaluation: Reshaping boundary objects and assumptions', International Journal of Project Management, vol. 30, pp. 73 - 82, 10.1016/j.ijproman.2011.02.010

Muskat M; Blackman D; Muskat B, 2012, 'Mixed methods: Combining expert interviews, cross-impact analysis and scenario development', Electronic Journal of Business Research Methods, vol. 10, pp. 9 - 21

Blackman D; Kennedy M; Ritchie B, 2011, 'Knowledge management: The missing link in DMO crisis management?', Current Issues in Tourism, vol. 14, pp. 337 - 354, 10.1080/13683500.2010.489637

Benson AM; Blackman D, 2011, 'To distribute leadership or not? A lesson from the islands', Tourism Management, vol. 32, pp. 1141 - 1149, 10.1016/j.tourman.2010.10.002

O'Flynn J; Buick F; Blackman D; Halligan J, 2011, 'You Win Some, You Lose Some: Experiments with Joined-Up Government', International Journal of Public Administration, vol. 34, pp. 244 - 254, 10.1080/01900692.2010.540703

Dickson TJ; Benson AM; Blackman DA, 2011, 'Developing a framework for evaluating Olympic and Paralympic legacies', Journal of Sport & Tourism, vol. 16, pp. 285 - 302, 10.1080/14775085.2011.635014

Blackman DA; Benson AM, 2010, 'The Role of the Psychological Contract in Managing Research Volunteer Tourism', Journal of Travel & Tourism Marketing, vol. 27, pp. 221 - 235, 10.1080/10548401003744669

Blackman D; O Flynn J; Mishra DP, 2010, 'Can strategic human resource management enable gross national happiness?', International Journal of Commerce and Management, vol. 20, pp. 232 - 245, 10.1108/10569211011076929

Blackman D; Kennedy M, 2009, 'Knowledge management and effective university governance', Journal of Knowledge Management, vol. 13, pp. 547 - 563, 10.1108/13673270910997187

O'Flynn J; Blackman D, 2009, 'Experimenting with organisational development in Bhutan: A tool for reform and the achievement of multi-level goals?', Public Administration and Development, vol. 29, pp. 133 - 144, 10.1002/pad.524

Blackman D; Sadler-Smith E, 2009, 'The Silent and the Silenced in Organizational Knowing and Learning', Management Learning, vol. 40, pp. 569 - 585, 10.1177/1350507609340809

Swansson J; Blackman D, 2009, 'Governance in Australlian universities: Where next?', CESifo DICE Report, vol. 7, pp. 39 - 46

Assaf A; Matawie KM; Blackman D, 2008, 'Operational performance of health care foodservice systems', International Journal of Contemporary Hospitality Management, vol. 20, pp. 215 - 227, 10.1108/09596110810852186

Blackman D; Ritchie BW, 2007, 'Tourism crisis management and organizational learning: The role of reflection in developing effective DMO crisis strategies', Journal of Travel and Tourism Marketing, vol. 23, pp. 45 - 57, 10.1300/J073v23n02_04

Lee-Kelley L; Blackman DA; Hurst JP, 2007, 'An exploration of the relationship between learning organisations and the retention of knowledge workers', The Learning Organization, vol. 14, pp. 204 - 221, 10.1108/09696470710739390

Blackman D; Benson A, 2006, 'Can methodological applications develop critical thinking?', Electronic Journal of Business Research Methods, vol. 4, pp. 1 - 10

Blackman DA; Lee-Kelley L, 2006, 'The role of human resource development in preventing organisational stagnation', Management Decision, vol. 44, pp. 628 - 643, 10.1108/00251740610668888

Murray P; Blackman D, 2006, 'Managing innovation through social architecture, learning, and competencies: A new conceptual approach', Knowledge and Process Management, vol. 13, pp. 132 - 143, 10.1002/kpm.253

Lee-Kelley L; Blackman D; Good B, 2005, 'The implications of strong mental models on innovation in eLearning: A case study', International Journal of Design Sciences and Technology, vol. 12, pp. 131 - 139

Blackman DA; Henderson S, 2005, 'Know ways in knowledge management', Learning Organization, vol. 12, pp. 152 - 168, 10.1108/09696470510583539

Blackman D; Henderson S, 2005, 'Why learning organisations do not transform', Learning Organization, vol. 12, pp. 42 - 56, 10.1108/09696470510574250

Lee-Kelley L; Blackman D, 2005, 'In addition to shared goals: The impact of mental models on team innovation and learning', International Journal of Innovation and Learning, vol. 2, pp. 11 - 25, 10.1504/IJIL.2005.006080

Davison G; Blackman D, 2005, 'The role of mental models in innovative teams', European Journal of Innovation Management, vol. 8, pp. 409 - 423, 10.1108/14601060510627795

Blackman DA; Henderson S, 2004, 'How foresight creates unforeseen futures: the role of doubting', Futures, vol. 36, pp. 253 - 266, 10.1016/S0016-3287(03)00144-7

Blackman D; Connelly J; Henderson S, 2004, 'Does double loop learning create reliable knowledge?', The Learning Organization, vol. 11, pp. 11 - 27, 10.1108/09696470410515706

Benson A; Blackman D, 2003, 'Can Research Methods Ever Be Interesting?', Active Learning in Higher Education, vol. 4, pp. 39 - 55, 10.1177/1469787403004001004

Blackman D; Doren K, 1993, 'Communication Systems and Connectivity for the “Intelligent Bedroom” of the Future', International Journal of Contemporary Hospitality Management, vol. 5, pp. 25 - 26, 10.1108/09596119310036601

Conference Papers

Williamson S; Blackman D, 2017, 'Achieving Gender Equality in the Australian Public Service: From a trickle to a flood?', in Achieving Gender Equality in the Australian Public Service: From a trickle to a flood?, International Research Society for Public Management, Budapest, Hungary, presented at International Research Society for Public Management, Budapest, Hungary, 19 - 21 April 2017

Blackman D; Nakanishi H; Benson A, 2016, 'Disaster resilience as a complex problem: Giving disaster resilience new meaning', in 76th Annual Meeting of the Academy of Management, AOM 2016, pp. 124 - 129, presented at , 10.5465/AMBPP.2016.308

Buick F; Blackman D; West D; O'Flynn J; O'Donnell M, 2014, 'Enhancing performance in the australian public service: A case of co-production', in 74th Annual Meeting of the Academy of Management, AOM 2014, pp. 123 - 128, presented at , 10.5465/AMBPP.2014.181

Blackman D; Buick F; Odonnell M; Oflynn J; West D, 2013, 'Managing expectations to create high performance government', in Academy of Management 2013 Annual Meeting, AOM 2013, pp. 424 - 429, presented at , 10.5465/AMBPP.2013.11

Blackman D; Benson A, (eds.), 2004, 'Can methodological applications develop critical thinking?', in PROCEEDINGS OF THE 3RD EUROPEAN CONFERENCE ON RESEARCH METHODS IN BUSINESS AND MANAGEMENT, ACAD CONFERENCES LTD, Univ Reading, Reading, ENGLAND, pp. 69 - 76, presented at 3rd European Conference on Research Methodology for Business and Management Studies, Univ Reading, Reading, ENGLAND, 29 - 30 April 2004

Reports

Foley M; Dewey L; Williamson S; Blackman D; Creagh A; Davidson L; Zhu M; Slay J, 2017, Women in Cyber Security Literature Review, Department of Prime Minister and Cabinet, https://www.pmc.gov.au/resource-centre/cyber-security/women-cyber-security-literature-review

Blackman D; Buick F; O'Donnell M; O'Flynn J; West D, 2013, Strengthening the Performance Framework: Towards a High Performing Australian Public Service, Canberra, Australia, http://www.apsc.gov.au/__data/assets/pdf_file/0005/18536/Performance_accessible.pdf

Blackman D; Buick F; O'Donnell M; O'Flynn J; West D, 2012, Developing High Performance: Performance Management in the Australian Public Service, Australian Public Service Commission, http://www.apsc.gov.au/__data/assets/pdf_file/0004/26770/FINAL-Conceptual-Performance-Framework-October-2012.pdf

Edited Books

Blackman D; O'Donnell M; Teo S, (eds.), 2016, Human Capital Management Research, Contemporary Perspectives in Human Capital and Development, IAP Information Age Publishing, USA, http://www.infoagepub.com/products/Human-Capital-Management-Research