Associate Professor Helen Dickinson

School of Business
  • ABOUT
  • PUBLICATIONS

Helen Dickinson is Associate Public Service Research at the School of Business, University of New South Wales, Canberra.  Her expertise is in public services, particularly in relation to topics such as governance, leadership, commissioning and priority setting and decision-making.  Helen has published sixteen books and over fifty peer-reviewed journal articles on these topics and is also a frequent commentator within the mainstream media.  She is co-editor of the Journal of Health, Organization and Management and Australian Journal of Public Administration.  In 2015 Helen was made a Victorian Fellow of the Institute of Public Administration Australia and she has worked with a range of different levels of government, community organisations and private organisations in Australia, UK, New Zealand and Europe on research and consultancy programmes. 

Books

Dickinson H; Carey G, 2016, Managing and leading in inter-agency settingsB, 2nd, Policy Press, Bristol, UK

Carpenter J; Dickinson H, 2016, Interprofessional Education and Training, Policy Press

Dickinson H; O'Flynn J, 2016, Evaluating Outcomes in Health and Social Care, Policy Press

Jelphs K; Dickinson H, 2016, Working in teams, Policy Press

Carpenter J; Dickinson H, 2016, Interprofessional education and training, second edition

Dickinson H, 2014, Performing governance: Partnerships, culture and new labour, 10.1057/9781137024046

Glasby J; Dickinson H, 2014, Partnership working in health and social care: What is integrated care and how can we deliver it?: Second edition

Glasby J; Dickinson H; Barr H, 2009, International Perspectives on Health and Social Care: Partnership Working in Action, 10.1002/9781444322583

Peck E; Dickinson H, 2009, Performing leadership, 10.1057/9780230246171

Carpenter J; Dickinson H, 2008, Interprofessional Education and Training, Policy Press

Book Chapters

Dickinson H; Nicholds A, 2012, 'The impact of joint commissioning', in Commissioning for Health and Well-Being: An Introduction, pp. 209 - 224

Bovaird T; Dickinson H; Allen K, 2012, 'New models of strategic commissioning', in Commissioning for Health and Well-Being: An Introduction, pp. 19 - 42

Dickinson H, 2011, 'Implementing policy: 'We've given you the policy, now implement it'', in Evidence, Policy and Practice: Critical Perspectives in Health and Social Care, pp. 71 - 84

Joël ME; Dickinson H, 2009, 'The Economics of Integrated Care', in International Perspectives on Health and Social Care: Partnership Working in Action, pp. 107 - 120, 10.1002/9781444322583.ch8

Peck E; Dickinson H, 2009, 'Partnership Working and Organisational Culture', in International Perspectives on Health and Social Care: Partnership Working in Action, pp. 10 - 26, 10.1002/9781444322583.ch1

Dickinson H, 2009, 'The Outcomes of Health and Social Care Partnerships', in International Perspectives on Health and Social Care: Partnership Working in Action, pp. 152 - 165, 10.1002/9781444322583.ch11

Journal articles

Carey G; Dickinson H; Malbon E; Reeders D, 2018, 'The Vexed Question of Market Stewardship in the Public Sector: Examining Equity and the Social Contract through the Australian National Disability Insurance Scheme', Social Policy and Administration, vol. 52, pp. 387 - 407, 10.1111/spol.12321

Dickinson H; Carey G, 2017, 'Managing care integration during the implementation of large-scale reforms: The case of the Australian National Disability Insurance Scheme', Journal of Integrated Care, vol. 25, pp. 6 - 16, 10.1108/JICA-07-2016-0026

Carey G; Dickinson H; Olney S, 2017, 'What can feminist theory offer policy implementation challenges?', Evidence and Policy: a journal of research, debate and practice, 10.1332/174426417X14881935664929

Malbon E; Carey G; Dickinson H, 2017, 'Accountability in Public Service Quasi-markets: The Case of the Australian National Disability Insurance Scheme', Australian Journal of Public Administration, 10.1111/1467-8500.12246

Dickinson H; Phelps G; Loh E; Bismark M, 2017, 'Medical management and leadership: a time of transition?', Internal Medicine Journal, vol. 47, pp. 818 - 820, 10.1111/imj.13479

Carey G; Dickinson H, 2017, 'A longitudinal study of the implementation experiences of the Australian National Disability Insurance Scheme: Investigating transformative policy change', BMC Health Services Research, vol. 17, 10.1186/s12913-017-2522-7

Dickinson H; Snelling I; Ham C; Spurgeon PC, 2017, 'Are we nearly there yet? A study of the English National Health Service as professional bureaucracies', Journal of Health, Organisation and Management, vol. 31, pp. 430 - 444, 10.1108/JHOM-01-2017-0023

Needham C; Dickinson H, 2017, ''Any one of us could be among that number': Comparing the Policy Narratives for Individualized Disability Funding in Australia and England', Social Policy and Administration, 10.1111/spol.12320

Dickinson H; Bismark M; Phelps G; Loh E, 2016, 'Future of medical engagement', Australian Health Review, vol. 40, pp. 443 - 446, 10.1071/AH14204

Loh E; Morris J; Thomas L; Bismark MM; Phelps G; Dickinson H, 2016, 'Shining the light on the dark side of medical leadership – a qualitative study in Australia', Leadership in Health Services, vol. 29, pp. 313 - 330, 10.1108/LHS-12-2015-0044

Phelps G; Loh E; Dickinson H; Bismark M, 2016, 'Leadership in our health systems', Internal Medicine Journal, vol. 46, pp. 638 - 639, 10.1111/imj.12990

Dickinson H; Pierre J, 2016, 'Between substance and governance: Healthcare governance and the limits to reform', Journal of Health, Organisation and Management, vol. 30, pp. 109 - 116, 10.1108/JHOM-09-2015-0144

Robinson S; Dickinson H; Durrington L, 2016, 'Something old, something new, something borrowed, something blue? Reviewing the evidence on commissioning and health services', Australian Journal of Primary Health, vol. 22, pp. 9 - 14, 10.1071/PY15037

Jeffares S; Dickinson H, 2016, 'Evaluating collaboration: The creation of an online tool employing Q methodology', Evaluation, vol. 22, pp. 91 - 107, 10.1177/1356389015624195

Williams I; Dickinson H, 2016, 'Going It Alone or Playing to the Crowd? A Critique of Individual Budgets and the Personalisation of Health Care in the English National Health Service', Australian Journal of Public Administration, vol. 75, pp. 149 - 158, 10.1111/1467-8500.12155

Millar R; Dickinson H, 2016, 'Planes, straws and oysters: the use of metaphors in healthcare reform', Journal of Health, Organisation and Management, vol. 30, pp. 117 - 132, 10.1108/JHOM-11-2013-0242

Gallet W; O'Flynn J; Dickinson H; O'Sullivan S, 2015, 'The Promises and Pitfalls of Prime Provider Models in Service Delivery: The Next Phase of Reform in Australia?', Australian Journal of Public Administration, vol. 74, pp. 239 - 248, 10.1111/1467-8500.12120

Bismark M; Morris J; Thomas L; Loh E; Phelps G; Dickinson H, 2015, 'Reasons and remedies for underrepresentation of women in medical leadership roles: A qualitative study from Australia', BMJ Open, vol. 5, 10.1136/bmjopen-2015-009384

Dickinson H; Sullivan H; Head G, 2015, 'The Future of the Public Service Workforce: A Dialogue', Australian Journal of Public Administration, vol. 74, pp. 23 - 32, 10.1111/1467-8500.12143

Dickinson H; Katsonis M; Kay A; O'Flynn J; Tiernan A, 2015, 'Looking to the Past and the Future of the Australian Journal of Public Administration', Australian Journal of Public Administration, vol. 74, pp. 1 - 4, 10.1111/1467-8500.12136

Carey G; Dickinson H, 2015, 'Gender in Public Administration: Looking Back and Moving Forward', Australian Journal of Public Administration, vol. 74, pp. 509 - 515, 10.1111/1467-8500.12172

Miller R; Dickinson H; Glasby J, 2014, 'All change: The core of integration?', Journal of Integrated Care, vol. 22, 10.1108/jica-02-2014-0009

Glasby J; Miller R; Dickinson H, 2014, 'Building better health: Joint working between health, housing and social care - Introduction to the special edition', Journal of Integrated Care, vol. 22, 10.1108/jica-08-2013-0033

Dickinson H; Needham C; Sullivan H, 2014, 'Individual funding for disability support: What are the implications for accountability?', Australian Journal of Public Administration, vol. 73, pp. 417 - 425, 10.1111/1467-8500.12106

Dickinson H, 2014, 'Making a reality of integration: Less science, more craft and graft', Journal of Integrated Care, vol. 22, pp. 189 - 196, 10.1108/JICA-08-2014-0033

Dickinson H; Jeffares S; Nicholds A; Glasby J, 2014, 'Beyond the Berlin Wall?: Investigating joint commissioning and its various meanings using a Q methodology approach', Public Management Review, vol. 16, pp. 830 - 851, 10.1080/14719037.2012.757353

Dickinson H, 2014, 'Public Service Commissioning: What can be Learned from the UK Experience?', Australian Journal of Public Administration, vol. 73, pp. 14 - 18, 10.1111/1467-8500.12060

Dickinson H; Sullivan H, 2014, 'Towards a general theory of collaborative performance: The importance of efficacy and agency', Public Administration, vol. 92, pp. 161 - 177, 10.1111/padm.12048

Dickinson H; Shaw S; Glasby J; Smith J, 2013, 'The limits of market-based reforms.', BMC health services research, vol. 13 Suppl 1, 10.1186/1472-6963-13-S1-I1

Dickinson H; Glasby J, 2013, 'How effective is joint commissioning? A study of five English localities', Journal of Integrated Care, vol. 21, pp. 221 - 232, 10.1108/JICA-04-2013-0012

Glasby J; Miller R; Dickinson H, 2013, 'Editorial', Journal of Integrated Care, vol. 21, pp. 238 - 242, 10.1108/jica.2013.55321aaa.001

Dickinson H; Glasby J; Nicholds A; Sullivan H, 2013, 'Making sense of joint commissioning: Three discourses of prevention, empowerment and efficiency', BMC Health Services Research, vol. 13, 10.1186/1472-6963-13-S1-S6

Dickinson H; Ham C; Snelling I; Spurgeon P, 2013, 'Medical leadership arrangements in English healthcare organisations: Findings from a national survey and case studies of NHS trusts', Health Services Management Research, vol. 26, pp. 119 - 125, 10.1177/0951484814525598

Durose C; Richardson L; Dickinson H; Williams I, 2013, 'Dos and don'ts for involving citizens in the design and delivery of health and social care', Journal of Integrated Care, vol. 21, pp. 326 - 335, 10.1108/JICA-10-2013-0039

Miller R; Dickinson H; Glasby J, 2013, 'A third dimension of integration', Journal of Integrated Care, vol. 21

Glasby J; Miller R; Dickinson H, 2013, 'Editorial', Journal of Integrated Care, vol. 21, 10.1108/jica.2013.55321daa.001

Robinson S; Williams I; Dickinson H; Freeman T; Rumbold B, 2012, 'Priority-setting and rationing in healthcare: Evidence from the English experience', Social Science and Medicine, vol. 75, pp. 2386 - 2393, 10.1016/j.socscimed.2012.09.014

Robinson S; Dickinson H; Freeman T; Rumbold B; Williams I, 2012, 'Structures and processes for priority-setting by health-care funders: A national survey of primary care trusts in England', Health Services Management Research, vol. 25, pp. 113 - 120, 10.1258/hsmr.2012.012007

Wistow G; Dickinson H; Wistow G; Wistow G; Dickinson H, 2012, 'Integration: Work still in progress', Journal of Health Organization and Management, vol. 26, pp. 676 - 684, 10.1108/14777261211275881

Glasby J; Dickinson H; Miller R, 2011, 'Partnership working in England-where we are now and where we've come from.', Int J Integr Care, vol. 11 Spec Ed, pp. e002

Miller R; Dickinson H, 2011, 'Towards a sustainable future with social care', Community Care, pp. 32 - 33

Williams I; Dickinson H; Robinson S, 2011, 'Joined-up rationing? An analysis of priority setting in health and social care commissioning', Journal of Integrated Care, vol. 19, pp. 3 - 11, 10.5042/jic.2011.0030

Dickinson H, 2011, 'How to make the most out of brainstorming.', Nursing times, vol. 107, pp. 37

Miller R; Dickinson H; Glasby J, 2011, 'The care trust pilgrims', Journal of Integrated Care, vol. 19, pp. 14 - 21, 10.1108/14769011111164250

Dickinson H; Freeman T; Robinson S; Williams I, 2011, 'Resource scarcity and prioritysetting: From management to leadership in the rationing of health care?', Public Money and Management, vol. 31, pp. 363 - 370, 10.1080/09540962.2011.598352

Robinson S; Dickinson H; Freeman T; Williams I, 2011, 'Disinvestment in health- the challenges facing general practitioner (GP) commissioners', Public Money and Management, vol. 31, pp. 145 - 148, 10.1080/09540962.2011.560714

Dickinson H; Neal C, 2011, 'Single point of access to third sector services: The Conwy collaborative approach', Journal of Integrated Care, vol. 19, pp. 37 - 48, 10.5042/jic.2011.0160

Ham C; Clark J; Spurgeon P; Dickinson H; Armit K, 2011, 'Doctors who become chief executives in the NHS: From keen amateurs to skilled professionals', Journal of the Royal Society of Medicine, vol. 104, pp. 113 - 119, 10.1258/jrsm.2011.110042

Williams I; Robinson S; Dickinson H, 2011, 'Disinvestment. Cut with care.', The Health service journal, vol. 121, pp. 24 - 25

Dickinson H; Millar R; West M, 2011, 'Guest editorial', Journal of Health Organization and Management, vol. 25, pp. 423 - 441, 10.1108/jhom.2011.02525caa.001

Dickinson H; Millar R; West M, 2011, 'Mind the gap: policy and practice in the reform of healthcare.', Journal of health organization and management, vol. 25, pp. 244 - 246

Williams L; Dickinson H, 2010, 'Can knowledge management enhance technology adoption in healthcare? A review of the literature', Evidence and Policy, vol. 6, pp. 309 - 331, 10.1332/174426410X524811

Dickinson H; Peck E; Durose J; Wade E, 2010, 'Efficiency, effectiveness and efficacy: Towards a framework for high-performance in healthcare commissioning', Public Money and Management, vol. 30, pp. 167 - 174, 10.1080/09540961003794311

Dickinson H; Glasby J, 2010, ''Why partnership working doesn't work': Pitfalls, problems and possibilities in English health and social care', Public Management Review, vol. 12, pp. 811 - 828, 10.1080/14719037.2010.488861

Peck E; Dickinson H, 2010, 'Research paper: Pursuing legitimacy: Conceptualising and developing leaders' performances', Leadership and Organization Development Journal, vol. 31, pp. 630 - 642, 10.1108/01437731011079664

Glasby J; Dickinson H; Smith J, 2010, ''Creating NHS Local': The Relationship between English Local Government and the National Health Service', Social Policy and Administration, vol. 44, pp. 244 - 264, 10.1111/j.1467-9515.2010.00711.x

Miller R; Dickinson H, 2010, 'Integrated care in local areas', Community Care, pp. 32 - 33

Williams I; Dickinson H; Robinson S; Allen C, 2009, 'Clinical microsystems and the NHS: A sustainable method for improvement?', Journal of Health, Organisation and Management, vol. 23, pp. 119 - 132, 10.1108/14777260910942597

Dickinson H; Glasby J; Miller R; McCarthy L, 2009, 'Whose outcomes are they anyway? Report of the pilot evaluation of a joint service', Journal of Integrated Care, vol. 17, pp. 37 - 44, 10.1108/14769018200900006

Peck E; Freeman T; Perri; Dickinson H, 2009, 'Performing leadership: Towards a new research agenda in leadership studies?', Leadership, vol. 5, pp. 25 - 40, 10.1177/1742715008098308

Glasby J; Dickinson H, 2008, 'Greater than the sum of our parts? Emerging lessons for UK health and social care.', Int J Integr Care, vol. 8, pp. e67

Dickinson H; Glasby J, 2008, 'Training together to work together', Community Care, pp. 30 - 31

Glasby J; Dickinson H, 2008, 'Strength through unity', Community Care, pp. 32 - 33

Glasby J; Dickinson H, 2008, 'A question of leadership', Community Care, pp. 30 - 31

Dickinson H; Glasby J, 2008, 'Not Throwing out the Partnership Agenda with the Personalisation Bathwater', Journal of Integrated Care, vol. 16, pp. 3 - 8, 10.1108/14769018200800026

Dickinson H; Glasby J; Peck E; Ham C, 2007, 'NHS independence: Can things only get better?', British Journal of Health Care Management, vol. 13, pp. 164 - 165, 10.12968/bjhc.2007.13.5.23871

Dickinson H; Peck E; Davidson D, 2007, 'Opportunity seized or missed? A case study of leadership and organizational change in the creation of a Care Trust', Journal of Interprofessional Care, vol. 21, pp. 503 - 513, 10.1080/13561820701585353

Dickinson H; Glasby J; Forder J; Beesley L, 2007, 'Free personal care in Scotland: A narrative review', British Journal of Social Work, vol. 37, pp. 459 - 474, 10.1093/bjsw/bcm018

Dickinson H, 2006, 'The evaluation of health and social care partnerships: An analysis of approaches and synthesis for the future', Health and Social Care in the Community, vol. 14, pp. 375 - 383, 10.1111/j.1365-2524.2006.00650.x

Dickinson H; Parker H, 2006, 'Organisational change. Grace under fire.', The Health service journal, vol. 116

Glasby J; Dickinson H; Peck E, 2006, 'Guest editorial: Partnership working in health and social care', Health and Social Care in the Community, vol. 14, pp. 373 - 374, 10.1111/j.1365-2524.2006.00656.x

Glasby J; Smith J; Dickinson H, 2006, 'Creating 'NHS Local': A new relationship between PCTs and local government?', British Journal of Health Care Management, vol. 12, pp. 377 - 378

Reports

Warr D; Dickinson H; Olney S; Hargrave J; Karanikolas A; Kasidis V; Katsikis G; Ozge J; Peters D; Wheeler J, 2017, Choice, control and the NDIS: Service users' perspectives on having choice and control in the new National Disability Insurance Scheme, Melbourne Social Equity Institute, University of Melbourne, Melbourne