Commissioning bootcamp: How to operate effectively in a commissioning environment

Commissioning Bootcamp


Masterclass format:

This bootcamp will give participants an opportunity, in a safe space, to consider the evidence around commissioning, gain some key lessons and undertake practical techniques designed to make a reality of commissioning approaches. 

Drawing on recent research and practical knowledge, this interactive bootcamp will work with participants to consider how key lessons and evidence surrounding a commissioning approach can be applied in their own organisations and practice.

Who Should Attend:

This masterclass is designed for middle managers and senior executives who work in a commissioning environment as either a commissioner or provider.  Many of the examples and the evidence presented will come from a health context and may be most relevant to those operating in these settings, although key lessons are applicable across a variety of different policy and service delivery domains.

Course Outline:

Commissioning has recently emerged as a key concept in the reform of public services in relation to health and other policy areas.  As a result, a number of individuals have found that they either occupy a commissioning role or are being asked to operate within a commissioning environment.  Yet there is still a great deal of confusion over what commissioning is, what it should achieve and how to work effectively within a commissioning context.  This bootcamp is designed for those who work in commissioning roles or in provider organisations who are being increasingly required to work within a commissioning environment.  This is designed to bring together a small group who will work together with leading experts to address real-life challenges and find solutions.  Ultimately the bootcamp aims to produce better understanding into the key issues faced by commissioners and providers and to develop useable tools and strategies that participants can apply within their work contexts.

At the end of the masterclass, participants will:

  • Understand what a commissioning process entails and some of the tools available to improve these processes
  • Have an overview of the evidence for commissioning including the impacts it can produce and the factors which enable high quality commissioning 
  • Understand the standards of high quality commissioning and how to apply them in their own organisational context
  • Have an insight into the different roles that partner organisations play in the commissioning process
  • Have an intermediate understanding of how to operate a commissioning approach


Standard Price:


*  Please note that a discounted rate may be available in special circumstances.  Please contact PSRG at for further information.





What you will receive:  

Morning Tea | Lunch | Afternoon Tea | Dinner with Speaker on Day 1


About the Presenters:

Associate Professor Helen Dickinson

Helen Dickinson is Associate Professor Public Service Research and Director of the Public Service Research Group at the School of Business, University of New South Wales, Canberra.  Her expertise is in public services, particularly in relation to topics such as governance, leadership, commissioning and priority setting and decision-making.  Helen has published sixteen books and over fifty peer-reviewed journal articles on these topics and is also a frequent commentator within the mainstream media.  She is co-editor of the Journal of Health, Organization and Management and Australian Journal of Public Administration.  In 2015 Helen was made a Victorian Fellow of the Institute of Public Administration Australia and she has worked with a range of different levels of government, community organisations and private organisations in Australia, UK, New Zealand and Europe on research and consultancy programmes. 

Dr Karen Gardner

Karen joined the Public Service Research Group in the Business School UNSW Canberra as a Senior Research Fellow in February 2017. She is a health services researcher with a background in sociology and population health. Her research focuses on quality improvement, primary care performance monitoring and management, and the co-design, implementation and evaluation of complex interventions. She has worked in community sector, government and academic roles and for the past ten years, has been working in partnership with Aboriginal Community Controlled Health Services and in general practice and community health settings. Karen has more than 50 working papers, technical reports, book chapters and peer reviewed publications and is a current member of the Evaluation Working Group, Health Care Homes, Australian Department of Health (2016-2019).