Reliability, Availability and Maintainability (RAM) | Management


The five day RAM Management Course, which includes both our RAM Introduction Course for the first two days and our RAM Practitioners Course for the last three, gives students an understanding of the key tenets of making a ‘reliable system.’ This course is primarily tailored for those who are new to the discipline but will help those who wish to develop their skills further. Members of ‘producer organizations’ (those who design and manufacture systems) and members of ‘consumer organizations’ (those who specify and purchase systems) will gain valuable insight on what they can do to optimize reliability.

The first part of the course focuses on ‘organizational management’ which is always the first step on the journey towards reliability maturity. The last part of the course focuses on ‘RAM practice’ that includes an overview of probability, statistics, test planning, key Design for Reliability (DfR) activities and several other related topics. This includes an exercise that 'investigates' a series of real-life reliability scenarios.

No subject matter expertise is assumed.

Who Should Attend

Course Outline

Presenter Background

Dates & Registration

Duration: 5 days

Delivery mode: Classroom

Location: Canberra

In-house: All states and neighbouring countries, contact the  for more information. Recommended for groups of 10 or more.

What you will receive:

*pending final results

Affiliated Courses:

RAM Introduction Course (two days) and RAM Practitioners Course (three days)


“Fantastic introduction to the things you need to consider when managing an organization that designs or manufactures equipment”

I now get the importance of probability and statistics”

“I will never use the mean time between failure (MTBF) as a reliability metric again – because now I truly understand reliability”

“The instructor clearly knows his stuff”




Anyone requiring an understanding of RAM engineering, including, but not limited to;

managers; project managers; capability development staff; project technical staff; systems engineers; hardware and software engineers.




Day One

Managing for Reliability | MTBFs and PDFs | Reliability and the Product Lifecycle | The Organizational Value Framework | Reliability Planning

Day Two

Reliability Value | Reliability Specification | Design for Reliability (DfR) | Introduction to Common Failure Mechanisms | Case Study

Day Three

Fundamental Mathematics of RAM | Introduction to Probability Distributions | Weibull Plotting

Day Four

Discrete Distributions | Introduction to Bayesian Analysis | System Reliability Modelling | Reliability Block Diagrams (RBDs) | Fault Trees | Event Trees | Confidence Intervals and Bounds | Reliability Demonstration Testing

Day Five

Software Reliability | Maintainability | Reliability Centred Maintenance (RCM) | Reliability Allocation | Introduction to Markov Chain Monte Carlo Simulation (MCMC) | Case Study


Course Details

The RAM Management course is provided through UNSW Professional Education System. UNSW Canberra offers a variety of short courses that cater for a wide range of needs for both Defence and non-Defence attendees. The courses are universally acclaimed by attendees to be well delivered, well organised, relevant to their needs, and well supported by presentations, notes and texts.

In addition to a valuable learning experience, attendees also value the excellent networking opportunities offered by these courses as participants are able to interact with other attendees from various parts of Defence, defence industry, government organisations, and commercial businesses.

Enquiries and detailed information

UNSW Professional Education: telephone (02) 6268 8135 and

Course details and enrolment is available under the ‘Systems Engineering’ Category at



Dr Jackson holds a Ph.D. and MSc in Reliability Engineering from the University of Maryland’s Center of Risk and Reliability. He also holds a BE in Mechanical Engineering and has substantial experience in the field of risk, reliability and maintainability. He is a Certified Reliability Engineer (CRE) through the American Society of Quality (ASQ) and a Chartered Professional Engineer (CPEng) through Engineers Australia. He was the inaugural director of the University of California, Los Angeles (UCLA’s) Center of Reliabiltiy and Resilience Engineering and the founder of its Center for the Safety and Reliability of Autonomous Systems (SARAS). He has had an extensive career as a Senior Reliability Engineer in the Australian Defence Force, and is the Director of Acuitas Reliability Pty Ltd. He has supported many complex and material systems develop their reliability performance, and assisted in providing reliability management frameworks that support business outcomes (that is, make more money). He has been a reliability management consultant to many companies across industries ranging from medical devices to small satellites. He has also led initiatives in complementary fields such as systems engineering and performance based management frameworks (PBMFs). He is the author of two reliability engineering books, co-author of another, and has authored several journal articles and conference papers.

No dates? Or unable to attend dates shown? Submit an Expression of Interest below to be notified of upcoming courses.



12 October 2020 - 16 October 2020
30 November 2020 - 4 December 2020