Susan Burdekin

Honorary Senior Lecturer

Research Experience

  • Human Factors and Crew Resource Management (CRM) course development and assessment methodology
  • Human factors in aircraft accident investigation
  • Performance assessment in the workplace
  • Performance and decision making under varying degrees of mental workload
  • Publications Conference: 33 Other: 10


Teaching Experience

Senior Lecturer/Human Factors and Aviation Safety

Administrative Experience

UNSW Canberra Aviation Program Coordinator

  • Human Research Ethics Advisory Panel
  • Teaching and Learning Committee
  • Rector's Gender Equity Advisory Committee

Additional Experience

  • General Aviation Management 1980 - 1992
  • Commercial Pilot (Senior Commercial subjects) 1992 -
  • National Skyshops Manager - Hawker Pacific 1993 - 1995
  • Systems Safety Consultant
  • Lecturer in Aviation Safety and Human Factors 2001 - Present
  • Australian Defence Force CRM Facilitator Trainer 2002 - Present
  • UNSW Canberra Aviation Program Coordinator 2010 - Present

Professional Memberships

  • Royal Aeronautical Society - committee member
  • European Association for Aviation Psychology
  • Australian Aviation Psychology Association
  • International Society of Air Safety Investigation
  • Australian Women Pilots' Association - former state president
  • International Ninety Nines Inc - former Australian Governor


Consulting Interests

Human Factors and CRM course development, delivery and assessment, facilitator training, system safety research and review.

PUBLICATIONS
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Conference Papers
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Burdekin S, 2016, 'If it gets measured, it can be managed', in Advances in Intelligent Systems and Computing, Applied Human Factors and Ergonomics, Orlando, Florida, pp. 127 - 135, presented at Applied Human Factors and Ergonomics, Orlando, Florida, 27 July 2016 - 31 July 2016, http://dx.doi.org/10.1007/978-3-319-41682-3_11
2016
Burdekin SG, 2014, 'Crew Behavioural Evaluations as a Component of an Integrated Safety Management System', in Crew Behavioural Evaluations as a Component of an Integrated Safety Management System, PACDEFF, Auckland, NZ, presented at PACDEFF, Auckland, NZ, 29 July 2014 - 31 July 2014
2014
Burdekin SG, 2014, 'MOSA Comes of Age: the transition of an experimental research project to validate aircrew behavioural self-reports into a mature operational tool', in 11th International Symposium of the Australian Aviation Psychology Association, 11th International Symposium of the Australian Aviation Psychology Association, Melbourne, presented at 11th International Symposium of the Australian Aviation Psychology Association, Melbourne, 10 November 2014 - 13 November 2014
2014
Burdekin SG, 2014, 'ASK ME NO QUESTIONS AND I’LL TELL YOU NO LIES: MISSION OPERATIONS SAFETY AUDITS (MOSA)', in ASK ME NO QUESTIONS AND I’LL TELL YOU NO LIES: MISSION OPERATIONS SAFETY AUDITS (MOSA), Aerospace Medical Association Conference, San Diego, California, presented at Aerospace Medical Association Conference, San Diego, California, 11 May 2014 - 15 May 2014
2014
Burdekin SG, 2014, 'Military C-17 Operational Trials for Mission Operations Safety Audits (MOSA).', in Droog A (ed.), Aviation Psychology: facilitating change(s), European Association for Aviation Psychology, Valletta, Malta, pp. 304 - 310, presented at 31st EAAP Conference, Valletta, Malta, 22 September 2014 - 26 September 2014
2014
Burdekin SG, 2013, 'Mission Operations Safety Audits (MOSA): an experimental research study to validate behavioural self-reporting from professional pilots', in cheng I (ed.), Mission Operations Safety Audits (MOSA): an experimental research study to validate behavioural self-reporting from professional pilots, Australasian Society of Aviation Medicine, Hong Kong, presented at Australasian Society of Aviation Medicine, Hong Kong, 01 October 2013 - 03 April 2014
2013
Burdekin SG, 2013, 'Extending Mission Operations Safety Audits (MOSA) research to an Indian sub content island airline', in Proceedings 17th International Symposium on Aviation Psychology (ISAP 2013), Wright State University, Dayton, Ohio USA, pp. 488 - 493, presented at 17th International Symposium on Aviation Psychology (ISAP 2013), Dayton, Ohio USA, 06 May 2013 - 09 May 2013
2013
Drohan D; McNeice B; Luckin P; Smith WF; Burdekin S, 2012, 'Development of new RAN personal lifesaving equipment', in RINA, Royal Institution of Naval Architects - International Maritime Conference 2012, Pacific 2012, pp. 517 - 527
2012
Burdekin SG, 2012, 'Testing Aircrew Performance Evaluation Self-Report Methodology in an Indian Subcontinent Airline Operating Turbo Prop Aircraft', in Aviation Psychology and Applied Human Factors: working towards zero accidents, European Association for Aviation Psychology, Amsterdam, pp. 86 - 90, presented at 30th Conference of the European Association for Aviation Psychology, Sardinia, Italy, 24 September 2012 - 28 September 2012, http://www.eaap.net/
2012
Burdekin SG, 2012, 'Interactive Aircraft Passenger Safety Briefs: The effects of testing passengers before boarding', in Aviation Psychology and Applied Human Factors: working towards zero accidents, European Association for Aviation Psychology, Amsterdam, pp. 269 - 275, presented at 30th Conference of the European Association for Aviation Psychology, Sardinia, Italy, 24 September 2012 - 28 September 2012, http://www.eaap.net/
2012
Burdekin SG, 2012, 'Non-technical skills assessment to maximize aircrew performance and contribute to the safety management feedback loop', in 10th Australian Aviation Psychology Association Symposium: Next Generation Safety, 10th International Symposium of the Australian Aviation Psychology Association, Manly, Australia, pp. 32 - 35, presented at 10th International Symposium of the Australian Aviation Psychology Association, Manly, Australia, 19 November 2012 - 22 November 2012, http://www.aavpa.org/
2012
Burdekin SG, 2012, 'Evaluating Professional aircrew safety related behavior in-flight.', in Advances in Human Aspects of Aviation, CRC Press, Boca Raton, FL, pp. 450 - 461, presented at 4th International Conference on Applied Human Factors and Ergonomics, San Francisco, 22 July 2012 - 25 July 2012, http://www.crcpress.com/product/isbn/9781439871164
2012
Burdekin SG; Grech M; Taylor J; Abraham-James D, 2010, 'Maximizing Performance in Submarine Operations', in 9th International Symposium of the Austalian Aviation Psychology Association: Managing Safety - Maximising Performance, Australian Aviation Psychology Association, Brighton-le-Sands, Sydney, presented at Australian Aviation Psychology Association, Brighton-le-Sands, Sydney, 19 April 2010 - 22 April 2010, http://www.aavpa.org/
2010
Burdekin SG, 2010, 'Enhancing shipboard crew safety-related behaviour: is Crew Resource Management training the answer?', in Proceedings of 2010 International Maritime Conference, Pacific 2010 International Maritime Conference, Sydney, pp. 32 - 40, presented at Pacific 2010: International Maritime Conference, Sydney, 27 January 2010 - 29 January 2010, http://www.pacific2010imc.com/
2010
Burdekin SG, 2010, 'Maximizing human performance through effective training', in Jenson T; Nolan C (ed.), Proceeding from the Aer Lingus Safety Symposium, Aer Lingus, Dublin, presented at Aer Lingus Safety Syposium, Dublin, 05 October 2010
2010
Burdekin SG, 2010, 'Sharing the Knowledge: improving human performance through behavioural safety training in high-risk, high-reliability industries', in Performance, Safety and Well-being in Aviation, Ashgate, UK, presented at European Association for Aviation Psychology, Budapest, 20 September 2010 - 24 September 2010, http://www.eaap.net/
2010
Burdekin SG, 2008, 'Environmental and Human Factors Issues in the Design of Future Air Traffice Management Systems', in Abbass H (ed.), Environmental and Human Factors Issues in the Design of Future Air Traffice Management Systems, Smart Decision Making for Clean Skies (Modern Air Traffice Management and the Environment), ADFA, Canberra, presented at Smart Decision Making for Clean Skies (Modern Air Traffice Management and the Environment), ADFA, Canberra, 02 July 2008 - 03 July 2008
2008
Burdekin SG, 2008, 'Human Factors and System Safety: More than Just a `Feel Good` Exercise', in Conference Proceedings, 8th International Symposium of the Australian Aviation Psychology Association, Brighton, Sydney, Australia, presented at 8th International Symposium of the Australian Aviation Psychology Association, Brighton, Sydney, Australia, 08 April 2008 - 11 April 2008
2008
Burdekin SG, 2008, 'Military Safety Management Systems', in Civil Aviation Law and Flight Safety, Civil Aviation Law and Flight Safety, Taipei, presented at Civil Aviation Law and Flight Safety, Taipei, 27 February 2008
2008
Burdekin SG, 2007, 'Understanding the human factor in aviation operations', in Women in Aviation Conference, Women in Aviation Conference, Mudgee, presented at Women in Aviation Conference, Mudgee, 26 March 2007 - 27 March 2007
2007
Burdekin SG, 2007, 'Understanding the human factor in security', in Human Factors in Security 2007, Human Factors in Security 2007, Sydney, presented at Human Factors in Security 2007, Sydney, 29 May 2007 - 30 May 2007
2007
Burdekin SG, 2007, 'Pilot Self-Reports as a Reliable Means of Collecting Safety Related Operational Data', in 2007 International Symposium on Aviation Psychology, International Symposium on Aviation Psychology 2007, Dayton, Ohio, presented at International Symposium on Aviation Psychology 2007, Dayton, Ohio, 23 April 2007 - 26 April 2007
2007
Harrap MJ; Lewis RC; Burdekin SG, 2007, 'The Development of the Bachelor of Technology in Aviation Degree Program at the Australian Defence Force Academy', in 18th Annual conference of the Australasian Association for Engineering Education, 18th Annual conference of the Australasian Association for Engineering Education, Melbourne, presented at 18th Annual conference of the Australasian Association for Engineering Education, Melbourne, 09 December 2007 - 13 December 2007
2007
Burdekin SG, 2006, 'Listening to the specialists: how pilot self-reporting can help break the accident chain', in International Society of Air Safety Investigators 2006, International Society of Air Safety Investigators 2006, Cancun, Mexico, presented at International Society of Air Safety Investigators 2006, Cancun, Mexico, 11 September 2006 - 14 September 2006
2006
Burdekin SG, 2006, 'Enhancing Safety Related Behaviour: Flight crew self reporting', in Hayward B (ed.), Australian Aviation Psychology Association 2006, Australian Aviation Psychology Association 2006, Manly, Sydney, presented at Australian Aviation Psychology Association 2006, Manly, Sydney, 09 November 2006 - 12 November 2006
2006
Burdekin SG, 2006, 'Self-assessment of human factors behaviour', in Hayward B (ed.), Australian Aviation Psychology Association 2006, Australian Aviation Psychology Association 2006, Manly, Sydney, presented at Australian Aviation Psychology Association 2006, Manly, Sydney, 09 November 2006 - 12 November 2006
2006
Burdekin SG, 2005, 'Normal operations monitoring: Will the proposed changes to ICAO affect my operations.', in AIAC Organising Committee (ed.), New opportunities through international partnering, New opportunities through international partnering, Melbourne, pp. 1 - 8, presented at New opportunities through international partnering, Melbourne, 13 March 2005 - 17 March 2005
2005
Burdekin SG, 2004, 'Testing self-report methodology in a multi-crewed aircraft utilising customised categories of behaviour', in D'Oliveira T (ed.), 26th Conference of the European Association for Aviation Psychology, 26th Conference of the European Association for Aviation Psychology, Sesimbra, Portugal, pp. 211 - 212, presented at 26th Conference of the European Association for Aviation Psychology, Sesimbra, Portugal, 03 October 2004 - 07 October 2004
2004
Burdekin SG, 2002, 'Mission Operations Safety Audits (MOSA): A Comparative Study of Subjective Self-Report and Objective Observation', in European Association of Aviaition Psychology, European Association of Aviaition Psychology, Warsaw, Poland, presented at European Association of Aviaition Psychology, Warsaw, Poland, 16 September 2002 - 20 September 2002
2002
Burdekin SG, 2002, 'Mission Operations Safety Audits (MOSA): A Military Version of LOSA', in International Society of Air Safety Investigators, International Society of Air Safety Investigators 2002, Taipei, Taiwan, presented at International Society of Air Safety Investigators 2002, Taipei, Taiwan, 29 September 2002 - 03 October 2002
2002
Conference Presentations
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Burdekin SG, 2015, 'Military MOSA Trial for C-17 Globemaster', presented at Singapore Aviation Academy Symposium, Singapore, 23 November 2015 - 27 November 2015
2015
Burdekin SG; Ferguson S, 2015, 'Results from a military MOSA: implications for industry', presented at Pacific & Australasian CRM Developers and Facilitators Forum, Brisbane, QLD, 24 August 2015 - 26 February 2016
2015
Burdekin SG, 2015, 'The development of an experimental research project to validate pilot behavioural self-reporting into a multi-crewed military transport operational tool', presented at 6th International Conference of Applied Human Factors and Ergonomics, Las Vegas, USA, 26 July 2015 - 30 July 2015
2015
Burdekin SG, 2015, 'Mission Operations Safety Audits: a human factors evaluation tool for military flight operations', presented at RAF Brize Norton Safety Seminar, RAF Brize Norton, England, 16 July 2015 - 16 July 2015
2015
Burdekin SG, 2012, 'Beyond CRM: What comes next in the ADF?', presented at The Pacific and Australasian CRM Developers' and Facilitators' Forum, Coogee, Sydney, 01 August 2012 - 02 August 2012
2012
Burdekin SG; Grech M; Taylor J, 2010, 'Maximizing Naval Team Performance with Crew Resource Managment Training', presented at The Technical Cooperation Program - Defence Human Systems Symposium, Sydney, 17 May 2010 - 19 May 2010
2010
Journal articles
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Burdekin SG, 2015, '36SQN pilot performance evaluation using MOSA', Aviation Safety Spotlight, vol. 2015, pp. 10 - 15
2015
Burdekin SG, 2011, 'Improving human performance through applied human factors training in aviation and other high-risk, high reliability industries', Aviation Safety Spotlight, vol. 012011, pp. 20 - 25
2011
Burdekin SG, 2007, 'A Structured Approach to CRM Evaluation and Redevelopment', Aviation Safety Spotlight, vol. 02, pp. 17 - 20
2007
Burdekin SG, 2005, 'Human Factors in Safety Management', Airports Council Interntional-Pacific Best Practice
2005
Reports
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Burdekin SG, 2015, 36SQN - Mission Operations Safety Audit (MOSA) 2015 Final Report, Royal Australian Air Force, Amberley, 20150301
2015

AREA OF EXPERTISE
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Human Factors and Crew Resource Management (CRM) course development and assessment methodology, Human factors in aircraft accident investigation, Performance assessment in the workplace, Performance and decision making under varying degrees of mental workload.

Organisational units
lensSchool of Engineering & Information Technology